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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dalen Johnson

September 25, 2025

5  out of  5
rating by Dalen Johnson
"Highly recommended, When I called, I was greeted by Jordan. He helped me gain the most inexpensive vehicle insurance any company offered that day. Jordan help me get the best quality insurance I needed for my vehicle within a timely matter. He was straightforward, Kind, Patient, And very understanding. He offered me a quote I could not refuse and that fit my needs. I wanna say thank you State Farm for having a well qualified knowledgable agent, ready to help new customers with the best experience possible. Jordan was Above & Beyond helpful. Thank you, Jordan"
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Partlow

September 24, 2025

5  out of  5
rating by Partlow
"I was having difficulty moving my account over after getting married to my spouse. However, I called and spoke with Ruth, and she did a fantastic job of guiding through the process. I would highly recommend her, and this agency as a whole."
We responded:
"Thank you for the kind words! Ruth is the best! Happy to have you as a customer, reach out anytime!"
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Michelle Smith

September 18, 2025

5  out of  5
rating by Michelle Smith
"Jeremy was very professional, very easy to talk to. And he slashed my insurance by almost 50 bucks!!"
We responded:
"Michelle, thank you for the review and kind words. Glad we could help you out!"
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Sandra Sherwood

September 15, 2025

5  out of  5
rating by Sandra Sherwood
"I am a new State Farm customer. I moved our Auto and Home insurance this year after 15+ years with another agent/broker. The move was not only due to the policy premiums but also the customer service. I started online shopping and then was quickly assigned a local team. My answers were answered quickly and professionally. I look forward to working together for all of my insurance needs."
We responded:
"Thank you Sandra! We are happy to have you. Please let us know if you need anything!"
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Raleigh Moore

September 8, 2025

2  out of  5
rating by Raleigh Moore
"Agent was informative throughout the process. However, after getting Home and Auto moved over, I was informed there was a 65% increase to our Umbrella Policy from what we were originally quoted. It's such a hassle to move insurance - be aware and have them confirm quotes before you fully move things over. I would've went with another local agency that had similar pricing if this was upfront. I likely will still move next year when I have the time to go through this process again."
We responded:
"Thank you for the review Raleigh, we’re happy help explain the reason rates can increase and the timing."
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Alan Miraglia

September 4, 2025

5  out of  5
rating by Alan Miraglia
"Ruth helped me with everything I needed and answered many of my questions with grace and kindness. I would recommend Statefarm to anyone. Thanks again Ruth!"
We responded:
"Thank you Alan! We’re happy to help! "
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Johnathan Crate

September 2, 2025

5  out of  5
rating by Johnathan Crate
"I just wanna say I give this place more than five stars. I give them all the stars in the sky. They are so very professional and take care of you. I expanded a tragic May 16 and this company has been outstanding. Miss Ruth has went beyond above her call of duty. Chris, my adjuster has went beyond her call of duty. I think that Jeremy family for being most outstanding company. If you don’t have these people and you read this message, please switch your insurance company and you will not be upset about the decision you made. They got me and I would never leave them no matter what the circumstances are."
We responded:
"Thank you Johnathan for the kind words! We’re happy to help and we agree Ruth is awesome!"
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Conor Reynolds

August 28, 2025

5  out of  5
rating by Conor Reynolds
"Ruth was very helpful in getting my policy set up and explaining all of the coverage. Thanks, Ruth!"
We responded:
"Thank you so much! Ruth is great! Glad to have you with us."
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Bo Li

August 22, 2025

5  out of  5
rating by Bo Li
"The whole process of switching my car insurance was very smooth and pleasant. It only took 15 minutes to have the details of coverages and the agent explained to me very clearly without any confusions. Over all, I saved about $200 for the year. It is not a lot but always better than nothing. In addition the agent was very polite and friendly without any pushing he was very patient to answer my questions and concerns."
We responded:
"Thank you Bo Li! Glad we could help save you money and make it easy!"
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Vicki Burchett

August 20, 2025

5  out of  5
rating by Vicki Burchett
"This business should teach other companies how to run a business! Ruth was so patient and understanding and very knowledgeable! She took her time with me and told me step by step what was happening. I highly recommend this business!"
We responded:
"Thank you Vicki for the kind words. We do our best and Ruth goes above and beyond. Happy to help!"
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Natalie Bednarek

August 15, 2025

5  out of  5
rating by Natalie Bednarek
"I called Jeremy’s office seeking a State Farm insurance provider in MO after moving here from IL. Jeremy’s office was the only office that answered my call at 4:30. Reyna Smith took care of me and took her time answering all my questions, even at the end of her work day. As a first time home buyer looking to bundle home and auto, I greatly appreciated this. It was a great experience with the team getting established as their client. And I received the best quote from Jeremy’s office compared to others."
We responded:
"Thank you Natalie! Reyna takes pride in helping our customers! We’re happy to have !"
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Alejandra Dominguez

August 12, 2025

5  out of  5
rating by Alejandra Dominguez
"So far so good. I recently switched to state farm and I worked with Reyna. She was very informative and kind. I look forward to working with this team for years."
We responded:
"Alejandra thank you for the kind words! Reyna is great! Happy to have you, please let us know if you need anything in the future."
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Melissa Wallace

August 4, 2025

5  out of  5
rating by Melissa Wallace
"Just became a StateFarm customer for their reasonable rates and professional courtesy of their representatives/agent."
We responded:
"Thank you Melissa! Please let our office know if you need anything!"
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Melissa

August 4, 2025

5  out of  5
rating by Melissa
"Just became a StateFarm customer because of their reasonable rates and the professional courtesy of their representatives/agents."
We responded:
"Thank you Melissa! "
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Emily Spaugh

July 31, 2025

5  out of  5
rating by Emily Spaugh
"Ruth helped me get my auto and individual life policies set up. She was very kind and helpful. We’ve had a great experience with State Farm over the years."
We responded:
"Thank you for the kind words! Ruth does a great job making things simple. Reach out when you need us."
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Yuliia Korol

July 31, 2025

5  out of  5
rating by Yuliia Korol
"Stars – Highly Recommend State Farm I recently switched my insurance from Progressive to State Farm, and I couldn’t be happier with the decision. In my case, State Farm offered more services for a lower price, which was a pleasant surprise. Their auto insurance app is very user-friendly, and setting up autopay was quick and easy. A few days ago, I also added renters insurance to my policy. I worked with Ruth, who was extremely professional, helpful, and friendly. The whole process was fast and smooth thanks to her. Overall, I highly recommend State Farm to anyone looking for better value and great customer service. They made the transition seamless and exceeded my expectations."
We responded:
"Thank you Yuliia! Ruth and the team love helping people get the best price and provide local service. Happy to have you! "
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Marissa Reno

July 30, 2025

5  out of  5
rating by Marissa Reno
"Ruth is outstanding!!!! You need anything go see Ruth!!!!"
We responded:
"Thank you Marissa! We agree Ruth is the best!"
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Unktee thabetterdresser

July 30, 2025

5  out of  5
rating by Unktee thabetterdresser
"This was needed a great price that saves me $200 plus a month,the service was friendly and fast.I will surely tell all of my family also."
We responded:
"Thank you Unktee! Our office takes pride in helping you get the best price and service, happy to have you."
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Clint Perry

July 28, 2025

5  out of  5
rating by Clint Perry
"Thanks Caleb from State Farm. You made the process of switching insurance companies easy!"
We responded:
"So happy to hear Caleb was able to get you all set! Thank you for your trust!"
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Courtney Stegall

July 17, 2025

5  out of  5
rating by Courtney Stegall
"I had a great experience working with Caleb. From the very beginning, he was friendly, professional, and extremely knowledgeable. He took the time to explain all of my options in a clear, easy-to-understand way and helped me find the perfect coverage for my needs and budget."
We responded:
"Thank you for the review Courtney! Caleb takes great pride in helping take care of our customers! Glad we can help."
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Dash

July 13, 2025

5  out of  5
rating by Dash
"I’ve been a client of Jeremy's] for several years now, and I can confidently say the experience has been nothing short of excellent. From day one, he and his team have been knowledgeable, responsive, and genuinely committed to making sure I have the right coverage for my needs. What really sets this agency apart is the entire support team. Every time I’ve had a question, needed to make a policy change, or file a claim, someone from the office has been there to help — quickly and professionally. It’s clear that Jeremy has built a team that values customer service just as much as they do. Recently, Ruth has been super helpful and responsive during my claims process. She has gone above and beyond what I had expected. I appreciate the peace of mind I have knowing my insurance needs are in good hands. Highly recommend to anyone looking for a reliable, trustworthy, and attentive insurance agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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colton mcfadden

July 10, 2025

5  out of  5
rating by colton mcfadden
"Ruth was amazing and helped ne immediately get what I needed"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Patrick Edmonds Jr

July 10, 2025

5  out of  5
rating by Patrick Edmonds Jr
"I just switched my insurance to State Farm through the office of Jeremy Mast. It was a pleasurable experience all around. The woman that helped me is Rayna and she was very professional, prompt, courteous, and efficient. Not only did she save me money on my insurance needs but she also set up my account to begin on the date I needed. An all around good experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe Kovacs

July 8, 2025

5  out of  5
rating by Joe Kovacs
"Great customer service and very pleasant to work with."
We responded:
"Thank you for your kind words! Glad we are able to make things easy."
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Kristin Boden-Blevins

June 30, 2025

5  out of  5
rating by Kristin Boden-Blevins
"Claims had made a few mistakes and my agent jumped in and got the ball rolling immediately! Ruth is always friendly and knows the clients. I also finally got a claim agent, Bryan Simonton, who actually knew what he was doing. 5 stars to him also."
We responded:
"Thank you Kristin! We’re so happy the team was able to get you straightened out. Please let us know if we can help in the future!"