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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

rayford jordan

August 31, 2023

5  out of  5 rating by rayford jordan
"Ruth State farm agent gave me excellent customer service worked with my quote to get it to where I can afford it."

Kyeona Mitchell

August 15, 2023

5  out of  5 rating by Kyeona Mitchell
"Ruth was great! She helped me learn a bit more about life insurance policies and starting the process for my child. I really appreciate her patience and kindness."

Heather Leutzinger

July 11, 2023

5  out of  5 rating by Heather Leutzinger
"Ruth Johnston is such an awesome person to work with! She helped me get my insurance set up and provided information on towing when I had car issues. Would definitely come back and talk to her anytime!"

Cate Miller (Cate0100)

July 11, 2023

5  out of  5 rating by Cate Miller (Cate0100)
"So I switched from Progressive to State Farm and it saved me quite a bit of money! I had been with progressive for over 3 years and every time renewal came up my monthly payment jumped up significantly. This time around it jumped up $26 a month and I was tired of calling and trying to get them to lower the payment! So I messaged my friend Caleb who works in the Jeremy Mast office and he helped me out with both my auto insurance but also my homeowners insurance which is saving me a ton of money monthly! Which means more money to spend on my kiddo! Thank you for your help!"

Christina Marie Tate

June 26, 2023

5  out of  5 rating by Christina Marie Tate
"I've been using Jeremy Mast's office for years now and I have to say that I have never had a bad experience. His team is always so happy to help with anything I've needed and have been prompt to return calls and answer questions I've had. I know insurance companies aren't always the best to deal with but this one has always been great. Gotta give credit where it's due."

Ebn Sina

June 21, 2023

5  out of  5 rating by Ebn Sina
"Ruth is the best! Great service!"

Tony Byrd

May 11, 2023

5  out of  5 rating by Tony Byrd
"Ruth is the best. She was patient without being pushy. she was informative and gave accurate information. she was consistent in her follow up and was able to provide me with all the information I need it to make a good choice. She was able to provide me with discounts that my previous insurance company did not bother to mention. Thanks Ruth for being the ultimate professional and saving me money."

Shannon Chasteen

May 8, 2023

5  out of  5 rating by Shannon Chasteen
"Great service! I’m glad I switched from Progressive to State Farm. Ruth has been a HUGE help, and answers all my questions. Ask for Ruth!!"

Kimberly McNutt

April 25, 2023

5  out of  5 rating by Kimberly McNutt
"Ruth was very helpful when I was looking to change insurance companies. They saved me over 100 dollars a month! Thank you, Ruth and Jeremy!"

Shannon Mers-Slover

April 23, 2023

5  out of  5 rating by Shannon Mers-Slover
"I changed over from Travlers. There was no hassle, it saved us money lowering our mortgage!"

Dominic Dedeck

April 19, 2023

5  out of  5 rating by Dominic Dedeck
"Thank you Ruth for helping me save money it was great working with you!"

CJ Harrison

April 18, 2023

5  out of  5 rating by CJ Harrison
"Ruth is a very helpful and intuitive , helped me find the best policy with the best price . Couldn’t of done it without her , thank you state farm 🫶"

David Reno

April 13, 2023

5  out of  5 rating by David Reno
"Ruth waa very helpful, polite, and saved me money on my home and Car insurance. Would definitely recommend Jeremy Mast State Farm Agency for your insurance needs."

Cathy Basnight

April 13, 2023

5  out of  5 rating by Cathy Basnight
"Jeremy Mast was wonderful."

Amanda Holland

March 14, 2023

5  out of  5 rating by Amanda Holland
"Jeremy is great. Awesome group to work with!"

Jenifer Sheeley

January 24, 2023

5  out of  5 rating by Jenifer Sheeley
"It was time to renew my insurance and it was getting increased. I contacted Ruth Johnston and she was able to save me over haf of what I was getting charged. And she added a part-time driver and renters to my plan. Highly suggest using state farm hands down and my friendly knowledge caring agent Ruth was a plus making it all worth switching"

Derick Heinzman

November 15, 2022

5  out of  5 rating by Derick Heinzman
"I couldn’t be happier with the great service that I received from Caleb Cox when looking for business insurance. He made the process easy and seamless. We have recently switched our auto policy to State Farm and he is always quick to respond to any questions we have."

Gage Robbins

November 11, 2022

5  out of  5 rating by Gage Robbins
"Just switched coverage from Country Financial to State Farm, Ruth Johnston was beyond patient and helpful walking me throughout the entire process. If you have any needs she is the person to contact!"

Anna Meyer

October 27, 2022

5  out of  5 rating by Anna Meyer
"As usual, when we contacted our State Farm office with a minor problem, Ada came to our rescue. In the thirty-plus years we have been with State Farm, our experiences have been positive and our problems have been solved. But Ada sets the standard: whether it’s a question about premiums, changes in coverage or to activate the little white monitor in our glove box, she is there for us! If we could give her a raise, we would! But we at least get to pat her on the back in public!"

Devin Grill

October 24, 2022

5  out of  5 rating by Devin Grill
"My agent Ruth cut my price almost in half from geico"

carol france

September 15, 2022

4  out of  5 rating by carol france
"Great Service every time I have questions. Much better location and very nice office."

Angela Erb

August 25, 2022

5  out of  5 rating by Angela Erb
"He is very good and his staff goes above and beyond"

Anna Marie Meyer

August 12, 2022

5  out of  5 rating by Anna Marie Meyer
"Just wrapped up a complex claim involving water damage to our family’s reliable sedan, a Lexus hybrid. The paper work, phones calls, damage assessment and final settlement were, all, handled fairly, thoughtfully and amiably. And whenever we had a question, Ada was there, with useful information, calm assurance and a friendly smile! Thanks, Ada!"

christy mizerny

July 20, 2022

5  out of  5 rating by christy mizerny
"Jeremy is fantastic and responsive!"

Skamps Automotive

July 15, 2022

5  out of  5 rating by Skamps Automotive
"When I bought my house 2 years ago I was shopping different insurance options. I spoke with 3 different companies and ultimately choose State Farm. Of course, my biggest concern was how much of a hassle it might be when it’s time for the insurance company to put their money where their mouth was in the event I needed to make a claim. Caleb Cox was the representative I worked directly with to setup the coverage, and I appreciated Caleb’s knowledge and service through every detail and question I asked. I also liked how he never pressured me to go with State Farm. He just simply said, “Why don’t you give us a chance, and if things don’t work out you can always switch.” Fast forward 2 years and in June last month a wind storm knocked down a tree right on top of my pool and back fence, also destroying the pool shed. After uploading pictures and making a claim through the app the process moved forward quickly. Within a couple weeks I had a large check coming to cover the entire pool, fence, and shed. I have to also shout out Monica Rollins, who directly handled this claim and was fantastic to work with. She was very thorough and quick to get back to me, and really made the process painless. In conclusion, I’m glad I went with State Farm. The company showed up when I needed them, but ultimately it’s people like Caleb and Monica that make me plan to stay."